After a death in Ireland

How to tell Virgin Media about a death

What Virgin Media needs when someone dies, how to contact them, and what happens next.

How to tell them

Phone Virgin Media or use their contact page. They can close the account on the spot or change the name.

Mobile is billed separately from TV, broadband and phone. Virgin Media takes bereavement notices by phone only: 1908, choose Accounts and Billing (checked 6 Oct 2026).

Step by step

  1. Decide which services the person had: TV, broadband, phone and mobile are billed separately.
  2. Phone Virgin Media or use their contact page; they can close on the spot or change the name.
  3. Return the box or modem when they collect it.

Contact details

Phone
1908
Form
Virgin Media bereavement contact page
Official guidance
virginmedia.ie

Others you may need to tell

Everyone to tell after a death in Ireland

Checked against the official information on 28 October 2026. Processes change, so check with them if anything looks different. LegacySteps is independent and is not connected to any of the organisations listed.