What PTSB needs when someone dies, how to contact them, and what happens next.
Download PTSB's Bereavement Notification Form, fill it in block capitals, and email it with a covering letter to Bereavement Services, or post it. A certified copy of the death certificate is needed before accounts are put on hold; an interim coroner's certificate is accepted.
Executors, or two nominated next of kin, need certified ID and proof of address.
Checked against the official information on 28 October 2026. Processes change, so check with them if anything looks different. LegacySteps is independent and is not connected to any of the organisations listed.